Scanner Live support

If the FAQ below doesn't answer your question, please email us at

Are my scans secure?

Scanner Live cannot access your scans. They are saved to your device's iCloud account.

How can I manage my subscription?

From your device's Settings app, tap your iCloud account, then "Manage Subscriptions".

Can I share the Premium version?

Yes. All upgrade options have Family Sharing enabled.

Can I run Scanner Live on more than one device?

Yes. Your scans will synchronize (over iCloud) across your devices. If you upgrade, you can use the Premium version on all of your devices.